After a week of multiple mishaps involving pets, United Airlines has announced plans to temporarily halt new reservations to carry animals in cargo compartments during flights.
Last week, one pet sadly died after being forced to ride in an overhead bin during a United flight, and two dogs were routed to the wrong destinations.
On Tuesday, the airline issued a statement that read: “We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets.”
The pet mishaps, as reported by The Hill, include:
- Earlier this month, a puppy died when it was forced into an overhead bin on a United flight.The airline later said in a statement it accepted full responsibility for the pet’s death and announced a new plan to issue brightly colored tags to customers traveling with pets.
- Last week, a United Airlines flight from Newark, N.J., to St. Louis was diverted after airline employees realized a dog was “mistakenly” put on the plane. (The dog was reunited with his family)
- The airline also mistakenly sent a dog that was supposed to be sent to Kansas to Japan. After the incident, the airline issued an apology and said it had notified the customers and was looking into the issue. (The dog was also reunited with his family.)