Amazon delivery drivers are being forced to deliver 240 parcels a day in order to meet Christmas demands. Insiders claim employees are forced to urinate in bottles and skip lunch in order to save time on their routes.
One whistleblower, who spoke with the Daily Record, said he works for a third-party delivery firm. He says staff are left exhausted from long days doing mass delivery orders. They start work at 8 a.m. at the depot, and will still be on the road at 10 p.m. that night.
More from the Daily Record report:
“Routes are designed for 10 hours at 200 parcels. That might involve stops at 170 addresses. There’s been 240-parcel routes lately. There’s been drivers crashing, going into hedges, coming off the road. Amazon pretends these routes are pretty manageable but they’re not. Drivers can be left with 100 parcels to go at 4 p.m.”
The whistleblower claims drivers will typically work through their lunch break and even refuse to stop for the toilet. It’s mainly attributed to the fear that they will be penalized for not hitting the demanding targets.
Last month, an investigation from The Mirror claimed employees are suffering panic attacks as they struggle to keep up with demand. They reported that many drivers say they have to break the speed limit to meet their daily targets on time, and there is little to no wiggle room for sick pay.
Amazon says they instruct and supply drivers with “sophisticated software” used to coordinate suggested delivery routes. The software also includes tips and suggestions on speed limits and daily traffic patterns. The retail giant uses an agency to recruit the team of “self-employed contracted drivers” directly.
The whistleblower added:
“I’ve seen managers want to reduce payments for failing a route when the driver’s been out 12 hours. The drivers can’t stop, can’t have lunch. They pee in bottles. The road near the depot is full of bottles of pee because drivers throw them out before getting back.”
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