A settlement for an undisclosed amount has been reached between United Airlines and the doctor from Kentucky who was dragged off his flight after refusing to give up his seat.
Passenger David Dao, 69, was ordered to give up his seat on April 9, after he had already boarded the plane. The flight was fully book, and United wanted four seats for employees of a partner airline to travel to a connecting flight.
Three people took the offered incentive and surrendered their seats, but Dao refused, saying he needed to get home, as he had appointments with patients the next day.
The airline called airport police who literally dragged a resistent Dao off the plane. He hit his mouth on an armrest in the process, receiving a broken nose, broken teeth, and a concussion.
Other passengers capture the incident in cellphone video, resulting in public outrage and major embarrassment to United Airlines.
The three officers who dragged Dao off the plane were reportedly placed on paid leave, and United has stated they will no longer ask law officials to remove ticketed passengers from their seats.
United has also vowed to sweeten their incentive to passengers of overbooked flights, offering up to $10,000 for someone to give up their seat, and will reduce overbooking of flights in general.
Dao’s attorney, Thomas Demetrio, agreed not to proceed with separate litigation against the city of Chicago.
The amount of the settlement United gave to David Dao remains confidential.
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