The Samsung Galaxy Note 7 smartphone experienced two recalls and cost Samsung $5 billion. But according to the smartphone giant, the problems have been solved and a new phone is ready to launch in 2017.
After conducting a four-month investigation, Samsung mobile President DJ Koh held a press conference in Seoul, South Korea today to reveal what caused the battery fires and explosions in 2016.
The Note 7 fires are being blamed on its irregular-sized batteries, which caused the phone to overheat. Furthermore, in a rush to put out a replacement battery, the company admitted it ran into a host of other manufacturing problems that caused additional fires.
The Note 7 is now banned on airplanes.
Samsung says that 96 percent of the 3 million Galaxy Note 7 phones sold worldwide have been returned, but Verizon says they have thousands of customers still holding onto the Note 7 in the U.S.
The Samsung Galaxy S8 will be its new flagship handset for 2017.
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