Twitter Announces New ‘Safe Zone’ Update


A new update from Twitter announces the company’s intentions to stifle “abuse and harassment” that threatens “freedom of expression.”

In a new blog post Tuesday, Twitter stated the following: 

Making Twitter a safer place is our primary focus. We stand for freedom of expression and people being able to see all sides of any topic. That’s put in jeopardy when abuse and harassment stifle and silence those voices. We won’t tolerate it and we’re launching new efforts to stop it.

Back in November 2016, Twitter announced that abusive behavior by some of its users has risen sharply over the past few years and that it was taking measures to curb the trend.

As a result, Twitter expanded its mute feature and revamped its “hateful conduct policy” by giving users a more direct way to report offensive tweets.

When it came to enforcement, Twitter claimed to have “retrained all of our support teams on our policies, including special sessions on cultural and historical contextualization of hateful conduct and implemented an ongoing refresher program. We’ve also improved our internal tools and systems in order to deal more effectively with this conduct when it’s reported to us.”

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Twitter said the goal was a “faster and more transparent process.”

On Tuesday, the company said it was improving on these efforts and will be expanding the way people can report harassment. It is also “taking steps to identify people who have been permanently suspended and stop them from creating new accounts.”

According to the update, some accounts are created with the sole purpose of abusing and harassing others.

A new “safe search” feature will remove potentially sensitive content, as well as tweets from previously blocked and muted accounts, from search results. However, this type of content will still be discoverable if you really want to find it.

According to a recent article from Fortune, former Twitter CEO Dick Costolo has publicly said that he regrets the way he handled abusive tweets and trolls using the site.

Twitter users can expect to see these changes in the next few weeks, but the Twitter update says some of the changes may not be “visible.”

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