A Brooklyn couple and their three young children were kicked off a JetBlue flight on July 2, after their one-year-old kicked a fellow passenger’s seat, and now the couple has hired a lawyer and going public with the story.
Tamir Raanan and Mandy Ifrah Raanan, along with their three children, had gone to Florida to attend a wedding, and were on a plane departing from Fort Lauderdale, headed back home to New York. Their one-year-old, tired and cranky, began kicking a passenger’s seat.
Words were exchanged, including an apology from the Raanan’s, and the passenger got up to change seats.
Soon, the plane started taxing back to the gate, and the family was ordered off the flight. They were later told they were banned from JetBlue for any further flights, while the matter is being investigated.
JetBlue claims the family was not kicked off because of the child, but because of the behavior of the parents. A JetBlue representative has released the following statement:
“After a verbal altercation that included physical threats and profanities against a nearby customer, the aircraft door was reopened and our airports team politely asked the customers to step off to discuss the situation. The customers refused repeated requests and our crewmembers deplaned the entire aircraft. Law enforcement escorted them out of the gate area and we provided a refund,” JetBlue said in a statement. “The customers were not removed due to the actions of their children. We are investigating whether the customers’ behavior warrants restrictions on JetBlue travel and we thank our crewmembers for their professional handling of this unfortunate incident.”
Mandy Ifrah claims that report is untrue. “I would never in my life talk like that in front of my kids or anywhere,” Ifrah said. “That’s not who I am.”
According to the NY Daily News, the family had to book a hotel room and find another flight – but their luggage – along with all supplies for their baby – remained on the JetBlue flight and didn’t arrive until a week later.
“I had no diapers, no baby wipes, no clothes for them,” Ifrah said. “I was left with nothing.”
Below is a video of the incident on the airplane, and another video with an interview of the mother:
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