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Airlines and regulators have spent years refining the procedures they count on to save lives during accidents like the engine failure that killed a Southwest Airlines Co. passenger this week.

One step continues to confound them: getting passengers to do as they are told.

Some passengers aboard Southwest Flight 1380 didn’t place oxygen masks over both their mouth and nose after engine fragments broke a window on the plane at more than 30,000 feet on Tuesday, according to images from the flight and passengers on board.

The article goes on to state the following:

Flight attendants began helping passengers use masks as they were instructed in a preflight safety briefing, after donning their own portable breathing apparatuses, said passenger Kristopher Johnson. Another passenger, Marty Martinez, said he didn’t put the mask over his mouth and nose.

“That 30-second demo of how to put the mask on properly is such an insignificant portion of most of our lives,” said Mr. Martinez, who used the moments after the window burst to open his laptop and purchase a Wi-Fi connection to message his family, before putting his mask over just his mouth.

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