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A mother from Arizona is calling out Delta Air Lines after she said she could not buy a plane ticket for her nonbinary child due to the airline’s lack of gender options during the booking process.

In a Twitter thread Thursday, Dawn Henry, 52, said she was trying to buy a surprise plane ticket for her adult child when she discovered Delta only provides male and female gender options. Henry’s 21-year-old child is nonbinary, meaning they identify as neither exclusively male nor female, and they have an “X” gender marker on their birth certificate and Washington state driver’s license.

The article goes on to state the following:

This incident comes three years after Delta and other major U.S. airlines announced they would update their booking tools to be inclusive of nonbinary passengers. At least two of those other airlines — American and United — already provide a drop-down menu during the booking process that is inclusive of nonbinary travelers.

Henry, who posts under the username Aurora Dawn on Twitter, posted the following statement in a series of Twitter posts last week as she raged against Delta Airlines over their failure to provide the proper gender option for her child:

@Delta is discriminating against #nonbinary individuals and not allowing them to fly despite legal ID issued by states that allow X on birth certificates and state-issued IDs. This thread is the ongoing saga of me trying to purchase a ticket for my non-binary adult child. 1/x

Some context: TSA requires that the boarding pass reservation match your state issued ID. TSA accepts X as a gender marker on state IDs. The problem isn’t with TSA. The problem is airlines, like @Delta and @AlaskaAir #nonbinary 2/x #LGBTQ

I first discovered this problem when trying to make an online reservation to buy a ticket as a Christmas present for my #nonbinary adult child. The only gender options in @Delta an @AlaskaAir online reservation systems is male or female. 3/x #LGBTQ

TSA told to call the airline to get them to add the correct X gender marker by hand when booking. I figured this was a common step b/c the majority of states allow #nonbinary gender designations on state IDs. US Passports will allow X in 2022. 4/x

Today I called @Delta to make the reservation. The rep who answered my call was really trying to help, but she was unable to change the gender designation to X. I explained what TSA had told me about the #nonbinary designation. I was put on hold. 5/x #LGBTQ

The @Delta rep was determined to help, but after over 30 minutes on hold, she told me “they” said it doesn’t matter what the ID says, use what’s on the birth certificate. I explained that the Birth Certificate also says X. I was put on hold again. 6/x #nonbinary #LGBTQ

After some time on hold, a @Delta supervisor in Atlanta came on the line and told me that their system only uses male/female and I can only use one of those. I explained again that my adult child is #nonbinary and #LGBTQ and their ID is X and TSA requires them to match. 7/x

The @Delta supervisor got short with me and said, sorry, that’s the policy. I said, are you telling me you aren’t allowing my #nonbinary #LGBTQ kid who has a perfectly legal state-issued ID to fly? 8/x

She said no, I’m not saying that, it’s just the policy at @Delta. I pointed out it has that effect if TSA requires matching documents and there’s no way to buy a ticket with a gender that matches the state-issued #nonbinary gender on the ID. #LGBTQ 9/x

The @Delta supervisor again said sorry, that’s our policy. I replied that this is discriminatory. She said (talking loudly over me) that is not discriminatory, it’s just their policy. I said, Then the policy is discriminatory. #nonbinary #LGBTQ 10/x

I was upset by this point (not yelling, just super frustrated and in disbelief) and the @Delta supervisor was clearly not going to help in any form (and was shouting over me) so I hung up. So I still have no airline ticket for my #nonbinary adult child. #LGBTQ 11/x

I only spoke directly with @Delta, but have not been able to find an airline serving this route with a similar price whose online reservation system allows for #nonbinary gender despite what is on state-issued ID in a majority of states.#LGBTQ 12/x

And even if I could find an airline that would issue a ticket with the correct X gender, @Delta was the least expensive. Why should a #nonbinary #LGBTQ person have to pay MORE in order to be allowed to fly? 13/x

But as it stands, at least with @Delta, #nonbinary people are not allowed to fly. The supervisor said that’s not true. But when a policy makes it impossible to buy a ticket that will comport with TSA guidelines, the result is the same. And that’s discrimination. #LGBTQ 14/x

And this is not a surprise to any airline. Here’s an article from 2018 in which @Delta stated: “its system deferred to the Transportation and Security Administration’s Secure Flight Program federal guidelines.” 15/x #LGBTQ

Same 2018 article: “@Delta works throughout our business to accommodate the needs of our diverse customers. As part of that effort, we are exploring options to be even more inclusive of non-binary customers with a non-binary gender option during the booking process.” 16/x #LGBTQ

@Delta, you knew of this issue and need FOUR YEARS ago. So why can’t I buy a ticket for my #nonbinary adult child? Not online, and not even over the phone. #LGBTQ 17/x

Gender identity is protected under the Civil Rights Act. How is @Delta’s disparate treatment in refusing to issue a ticket with the correct TSA-required legal #nonbinary gender marker legal? @ACLU @LambdaLegal They say it’s just policy, but the effect is denial of service 18/x

@Delta’s policy against issuing tickets to #nonbinary #LGBTQ people with X gender markers on their legal ID results in discriminatory treatment and is just bad business. Please help me share this message. 19/19

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  1. She is nutter and created freaks with her craziness. I’m glad that at least the airline won’t be hijacked with her stupidity.

  2. Yo, dawn, find something worthwhile to be angry about. Such as young Damari’s death at the hands of his mother and siblings. Now, that’s something to get angry about.

    Not this preferred gender in-your-heads – I just can’t wrap my head around anger on this issue when I just read about Damari’s homicide by his family. “Gender-assigning preference listing” issues are nothing at all in comparison to Damari’s death and other true crimes against the young, elderly, and other truly vulnerable people in society.

  3. The woman did not think about the consequences of putting an X on a child birth certificate certificate. So now everybody gets involved in her consequences. Any person that cannot look at it newborn and see if it is a male or a female needs help. So at birth the mother decides what the child sex will be? What’s wrong with the hospital administrationThat allows faults documentation on a birth certificate. Are you telling me that a newborn is able to say if it is a male or female.

  4. Just another libtard causing trouble,, easy if he has a penis buy a male ticket , if not female ticket. Pretty simple .. if your child has both ! Buy two tickets !!!! Remarkable the extremes these puppets of hate will go to for e attention !!!

  5. If you think you adult child is being challenged because the airline followes science then walk were ever your going.

  6. Let’s try once and for all to clear the brain of this insane idiot!
    Try this. When your kid dies. Have a DNA test done on him/her/it/they/whatever the fuck you THINK he is! This will definitely PROVE to you and others who are as fucked up in the head as you are!
    If this remedy is done just ONCE on a misguided fool, it will cure a multitude of “misinformation”!
    For God’s sake and humanities continued existence, round up these people and end this farce!

  7. If that’s all ‘they’ have to worry about I think ‘they’ should consider ‘their selves’ lucky. Anything for a lawsuit.

  8. First of all, she’s not a child, secondly what rock do these freaks crawl out from under? If you really need do figure out what you are genetically, just drop your pants, bend over and take a look. You either shake it or wipe it, it’s that simple. Move on!

  9. That so called binary freak is just that! A freak! Because of its wacked out, psychotic, mentally deranged mother! They should both be committed to a mental institution! They’re beyond help!

  10. When I booked a Southwest Airlines flight in May I was surprised the drop down menu only offered two choices. I chuckled then wondering how long it would be before they were pressured to change it.

  11. Another mental case that raised a mental case. Your gender is whatever junk you have when you look down unless you are a hermaphrodite with both. 21 years ago there were no birth certificates marked with an x. The moron rewuested it. Another libTurd looking for a payday.

  12. Can these people be anymore ignorant and it’s obvious it’s some form of mental illness. Clowns like this is what the DEMONcrates are all about, the nuttier the better, guarantees a vote for them. Pathetic mindless trolls

  13. First of all, Mommy Dearest should step back and let her ADULT offspring fight their own battles. Second, say whatever you want, but other countries will not accept an x on your passport. And third, if that plane crashes, DNA is the only identifier and it will only state the truth – male or female.

  14. Hahahahahaha. Why don’t you just check your child as baggage??? It was most likely born with boy parts or girl parts. Perhaps you could just check the box that is scientifically correct.

    America gets stupider every single day. These people really should find a fantasy land they can all go live in with the purple unicorns and lollipop ferries. Maybe the airline in fantasy land will have all 178 genders on their booking process.

  15. God made Adam and Eve, not Adam and Steve or Alice and Eve. If it protrudes you are male, if not you are a female. It is as simple as that.

  16. There is no such thing as adult child…that’s an oxymoron. It’s one or the other. This woman is so nuts that her and her offspring shouldn’t be allowed on an airplane.

  17. Look in your panties, twatwaffle. If you have a vagina, that is what you are idiot. If you drip and flip, that is what you are.

  18. If the child has a vagina pick female, if the child has a penis pick male. I really dont understand the issue. The child can be whatever they want to be.
    I mean after all, when the plane crashes they will look for a male or female body in that seat in the wreckage. That is really the only reason your are assigned a seat number.
    Karen only wants to be able to look woke on social media…. Do you remember the commercial Go Greyhound and leave the driving to us !!


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