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Below is a report that DML News gives a 4 OUT OF 4 STARS trustworthiness rating. We base this rating on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Does not insert opinion or leading words
  • Includes supporting video, direct statements, or photos

Click here to read more about our rating system.

As the most reliable and balanced news aggregation service on the internet, DML News App offers the following information published by TheHill.com:

An email accidentally sent out this week from Frontier Airlines spooked flyers across the country ahead of the Thanksgiving travel rush.

The subject line sent to fliers read “There has been a change to your upcoming flight,” although the email did not detail what the change was or which part of a trip was impacted if customers booked a round trip, USA Today reported.

The article goes on to state the following:

But the email allegedly made some flyers believe their travel plans were canceled because it directed them to Frontier’s “rebooking hotline” to seek “recommendation options.”

Frontier posted the following statement on Twitter Friday morning: “This evening, a technical problem generated an email to some customers stating their upcoming flight was cancelled. This email was sent in error. We sincerely apologize. You may confirm the details of your trip by entering your confirmation number on our website.”

Ticket holders were not happy. See some of their responses below:

To get more information about this article, please visit TheHill.com.

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